Termini e condizioni del servizio

Terms of Service

Last updated: July 20, 2026

Welcome to Lunenza (“we,” “us,” or “our”), available at lunenza.com. By accessing or purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or placing an order.

1. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or its content without our express written permission.

2. Products and Pricing

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change prices at any time without prior notice. Prices are listed in EUR and include or exclude taxes as indicated at checkout depending on your location.

Our products, including the Lunenza Comfort Belt, are intended for general comfort and wellness use only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical condition or are pregnant, consult a healthcare professional before use.

3. Orders and Payment

By placing an order, you confirm that the information you provide is accurate and complete. We accept the payment methods listed at checkout. Your order is not confirmed until you receive an order confirmation email.

4. Shipping

We offer free tracked shipping across Europe. Estimated delivery times are provided at checkout and are not guaranteed. We are not responsible for delays caused by customs, carriers, or events outside our control.

5. Returns and Refunds

We back every order with a 30-day happiness guarantee. Please see our Return and Refund Policy for full details on how to request a return or refund.

6. Account Responsibilities

If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.

7. Limitation of Liability

To the fullest extent permitted by law, Lunenza shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

8. Changes to These Terms

We may update these Terms of Service from time to time. Changes take effect immediately upon posting to this page. Continued use of our site after changes are posted constitutes acceptance of the revised terms.